The Whole Package Delights

Campbell Street CastlemaineOver the years this couple have bought and sold seventeen homes so they are well and truly familiar with real estate practices. They bought this home from Wallers, through Tom Robertson, three years ago and set about restoring it.

When it came to selling again it was a ‘no brainer’. They returned to Wallers and Tom Robertson. Tom found them the home that would meet their current needs and sealed the deal with this  one.

Stan and Heather were delighted with the process and speak very highly of Tom and his professional approach. They felt that one of Tom’s strengths was his quiet, calm approach. In contrast to many agents they really appreciated that he let them do the talking and let them tell him what they wanted. They found that he listened, was responsive to their needs and consistently provided appropriate guidance and support. 

In terms of the whole marketing/sales package Stan and Heather were very impressed. They were particularly impressed with the photography and the responsiveness of office staff. They valued the web presentation both on the Waller site and via the personalised web site that was set up to help extend the reach.

This couple will tell anyone to use the services of Wallers and Tom Robertson.